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29 March 2010

“Common Announcement”: Faissola, since February, an additional € 9 billion of liquidity for SMEs

Six months from the signature of the agreement, the effectiveness of this instrument is clear. As at 28 February 2010, 153 thousand applications had been received, compared to 136 thousand at the end of January. 91% of applications have been admitted. Only 2% have not been approved. The latest figures show that the most popular sectors are industry, retail/hotel and other services. 584 banks have joined the scheme, representing over 98% of branches.   Full text >>

26 March 2010

ABI: BANKS: THE INVESTOR MAY BE

Initial results of the ABI - GfK Eurisko study on types of investors. Three clear investor types and risk profiles emerge. Analysis focused on affluent customers with net wealth between Euro 50 and 300 thousand.   Full text >>

25 March 2010

ABI: sixty year olds discovering home banking

Customers are increasingly “inter-channel” and online, over-55 age group growing (+3 percentage points from 2008). Focus on service quality and bank-customer relations at the 2010 Customer Dimension conference, being held today and tomorrow in Rome. Sabatini: “speed, clarity and simplicity are the key words for strengthening relationships of trust with customers”.  Full text >>

 
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