ABI and Consumer Associations established the “Permanent Joint Task Force on Savings and Investments” at the beginning of 2005, along the lines of a “flexible” membership approach. It pursues the task of improving customer knowledge, thus preventing problems arising from any new financial products’ complexity.
The Task Force promotes initiatives aimed at improving the relationship between banks and customers, by raising clients’ risk awareness and return trade off associated with each product. The Task Force is also working on streamlining documentation pertaining to each financial instrument.