In the Green Paper several options are put forward for debate.
• no immediate action,
• co-operation between Member States extending national collective redress systems to consumers from other Member States without a collective redress mechanism,
• a mix of policy instruments to strengthen consumer redress (including collective consumer alternative dispute mechanisms, a power for national enforcement authorities to request traders to compensate consumers and extending small claims to deal with mass claims),
• binding or non binding measures for a collective redress judicial procedure to exist in all Member States. A combination of different elements from these options is also open to consideration.
Studies carried out by the Commission indicate that currently when consumers affected by a malpractice want to pursue a case, they face substantial barriers in terms of access, effectiveness and affordability. more >>
The University of Leuven has conducted a study on alternative means of consumer redress other than redress through ordinary judicial proceedings. The study includes an overview of the national legal provisions on collective redress. more >>
• The Green Paper >>
• EC website on collective redress>>
Open consultations: Follow up to the Green Paper on consumer collective redress
From 08.05.2009 to 03.07.2009
Objective of the consultation: The aim of the consultation is to present the first working analysis of the impact of the options in the light of the replies to the Green Paper on consumer collective redress and to gather further information, preferably with concrete examples and/or figures on the concrete impact of the policy options, in particular on each national redress systems.
• Details >>